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The answers to
your questions.
Useful information to prepare for your stay at The List.
FAQ
Everything is easier
when it is clear.
Have a specific question about a property or a longer stay? Our team can help.
Talk to our team ↗01How do I book an apartment?+
Choose a property, enter your dates and guest count, then provide your contact details. Your request is recorded and remains pending until our team confirms it.
02Can I book for several weeks or months?+
Yes. Our apartments are suited to short, medium and long stays. For an extended stay or a special rate, please contact us before confirming your request.
03How is the stay price calculated?+
The total depends on the number of nights, the nightly rate for each date and any valid promo code. Seasonal rates can be configured in the administration panel.
04What are check-in and check-out times?+
The exact times are shown on each apartment page. Unless stated otherwise, check-in is usually from 2 p.m. and check-out before 11 a.m.; please confirm with our team.
05Which payment methods are available?+
Payment on arrival or bank transfer may be offered, subject to agreed terms. Online card and Mobile Money payments require a payment provider to be configured.
06Can I change or cancel my booking?+
Contact our team with your booking reference. Applicable terms depend on the rate and the cancellation policy shared with you.
07Do the apartments have Wi-Fi and air conditioning?+
Amenities vary by property. Check the selected apartment page before submitting your request.
08Can I get an invoice?+
Booking details are available from our team. Automatic invoice generation can be completed according to the establishment’s accounting requirements.
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